FAQ

FREQUENTLY ASKED QUESTIONS

How do I know what size unit I need?  

Use our space estimator to give you an idea.

Am I insured under the agreement I sign?  

No, you will need to insure your own belongings.

What is the minimum time I can store?    

There is no limit to storage time.

Do I need to pay a $200 bond per unit/hardstand space? 

Only one bond is required no matter how many spaces.

In what ways can I pay my account?

You can pay by AP / DDR or we can debit straight from your account.

What are your access hours?

6am – 9pm.

How much for an extra FOB? How many do you get per agreement?

You get 1 fob per unit - an extra fob is $100.

What happens if I lose my fob or it gets stolen?

Replacement fobs cost $100.

Do you supply a padlock. Or do I need to supply my own?

We have 4 tumbler combination locks for sale $22 inc. This can save you the problem of buying the wrong lock.

Is there boat wash down facility?

Sorry, we don’t have boat wash down available.